• en
  • Investor protection
Manageable area
Reordering, deleting and adding items
is allowed on regular pages

Investor protection

Mifid II

Download PDF


“BEST EXECUTION” POLICY 

Download policy

Download Appendix 1 List of Intermediaries

Download Appendix 2 List of Execution Venues


CONFLICT OF INTEREST MANAGEMENT POLICY

Download PDF



SECURITY SETTLEMENT INSTRUCTIONS

Download the PDF

COMPLAINTS PROCEDURE

In case of a complaint, please first contact the Complaints Management department of the Bank Degroof Petercam Luxembourg by sending your request to the following address:

Bank Degroof Petercam Luxembourg SA
Complaints Management Department
12 rue Eugène Ruppert,

L-2453 Luxembourg


If the solution of the Complaints Management Department of the Bank Degroof Petercam Luxembourg does not suit you, you can contact the following address:
Commission de Surveillance du Secteur Financier (CSSF),

283, route d’Arlon,

L-1150 Luxembourg