Investor protection
Mifid II
“BEST EXECUTION” POLICY
Download Appendix 1 List of Intermediaries
Download Appendix 2 List of Execution Venues
CONFLICT OF INTEREST MANAGEMENT POLICY
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ASSET PROTECTION
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SECURITY SETTLEMENT INSTRUCTIONS
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COMPLAINTS PROCEDURE
In case of a complaint, please first contact the Complaints Management department of the Bank Degroof Petercam Luxembourg by sending your request to the following address:
Bank Degroof Petercam Luxembourg SA
Complaints Management Department
12 rue Eugène Ruppert,
L-2453 Luxembourg
If the solution of the Complaints Management Department of the Bank Degroof Petercam Luxembourg does not suit you, you can contact the following address:
Commission de Surveillance du Secteur Financier (CSSF),
283, route d’Arlon,
L-1150 Luxembourg
NATURE AND SPECIFIC RISKS OF THE MAIN FINANCIAL INSTRUMENTS
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