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Investor protection

Mifid II

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SCHEDULE OF CHARGES

AdHoc et Execution Only (applicable as of 25 May 2018)

Discretionary Management and Structural Advice Segment Standard (applicable as of 25 May 2018)

AdHoc et Execution Only  (applicable as of 1 October 2018)

Discretionary Management and Structural Advice Segment Standard (applicable as of 1 October 2018)


“BEST EXECUTION” POLICY 

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Download Appendix 1 List of Intermediaries

Download Appendix 2 List of Execution Venues


CONFLICT OF INTEREST MANAGEMENT POLICY
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ASSET PROTECTION
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SECURITY SETTLEMENT INSTRUCTIONS
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COMPLAINTS PROCEDURE

In case of a complaint, please first contact the Complaints Management department of the Bank Degroof Petercam Luxembourg by sending your request to the following address:

Bank Degroof Petercam Luxembourg SA
Complaints Management Department
12 rue Eugène Ruppert,
L-2453 Luxembourg

If the solution of the Complaints Management Department of the Bank Degroof Petercam Luxembourg does not suit you, you can contact the following address:

Commission de Surveillance du Secteur Financier (CSSF),
283, route d’Arlon,
L-1150 Luxembourg


NATURE AND SPECIFIC RISKS OF THE MAIN FINANCIAL INSTRUMENTS
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