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Investor protection

Mifid II

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SCHEDULE OF CHARGES

AdHoc et Execution Only  (applicable as of 1 October 2018)

Discretionary Management and Structural Advice Segment Standard (applicable as of 1 October 2018)

AdHoc et Execution Only (applicable as of 1 January 2019)

Discretionary Management and Structural Advice Segment Standard (applicable as of 1 January 2019)

“BEST EXECUTION” POLICY 

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Download Appendix 1 List of Intermediaries

Download Appendix 2 List of Execution Venues


CONFLICT OF INTEREST MANAGEMENT POLICY
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ASSET PROTECTION
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SECURITY SETTLEMENT INSTRUCTIONS
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COMPLAINTS PROCEDURE

In case of a complaint, please first contact the Complaints Management department of the Bank Degroof Petercam Luxembourg by sending your request to the following address:

Bank Degroof Petercam Luxembourg SA
Complaints Management Department
12 rue Eugène Ruppert,
L-2453 Luxembourg

If the solution of the Complaints Management Department of the Bank Degroof Petercam Luxembourg does not suit you, you can contact the following address:

Commission de Surveillance du Secteur Financier (CSSF),
283, route d’Arlon,
L-1150 Luxembourg


NATURE AND SPECIFIC RISKS OF THE MAIN FINANCIAL INSTRUMENTS
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