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Privacy statement

LATEST UPDATE: OCTOBER 1, 2015

As a general principle, Bank Degroof Petercam Luxembourg SA (hereinafter “Bank Degroof Petercam Luxembourg”) does not store identifiable data on persons visiting the general website, degroofpetercam.lu (hereinafter the “Internet Site”). We do however make use of cookies; to learn more about the cookies used on this Internet Site : click here.

In using the Internet Site, you may decide to provide Bank Degroof Petercam Luxembourg with certain personal data relating, e.g. in order to contact us or other members of the group Degroof Petercam, register for information sessions or other events, subscribe to certain newsletters or press releases, and/or apply for a job online.

Bank Degroof Petercam Luxembourg may also store data pertaining to its customers e.g. in relation to internet bank services. In such cases, customer data will be processed in accordance with applicable law (notably the 1992 Data Privacy Act) and the specific agreements in place with those customers.  
For more information about Bank Degroof Petercam Luxembourg and the terms and conditions governing the use of the Internet Site: click here.

Processing of personal data

Responsible data controller

The responsible data controller for the Internet Site is Bank Degroof Petercam Luxembourg, having its registered seat at 12 rue Eugène Ruppert, L-2453 Luxembourg. For matters pertaining to this privacy policy, you can reach us at our registered seat address.

The personal data (e.g. name, addresses, language, company, telephone numbers, etc.) that you provide, will be processed by Bank Degroof Petercam Luxembourg in order to meet your request.  Bank Degroof Petercam Luxembourg will not use your personal data for other purposes than those for which it was disclosed. 

Your personal data will not be disclosed to third parties other than the entities of the group Degroof Petercam and Bank Degroof Petercam Luxembourg’s data processors.

Depending on the type of request, we may need to process the personal data of other individuals such as your spouse/cohabitant and children which you provide to us. In providing such personal data of other individuals, you warrant that you have informed those individuals of the processing of their personal data for the envisaged purposes  and that you have obtained their previous consent to this Privacy Policy or, where applicable, that you have the required authority to provide consent on their behalf.

If, for whatever reason, you are not entirely comfortable providing the required data over the internet, you should not hesitate to contact us in a general fashion and establish a more elaborate and secure means of communication. 

If you refuse or are unable to disclose certain data, we may not be able to deal with your request or deal it adequately and accurately. Bank Degroof Petercam Luxembourg will not bear any responsibility for failing to meet your request.


Right to access, rectify and object

Bank Degroof Petercam Luxembourg will not save the data you disclosed for longer than required in order to meet the purpose for which it has been disclosed.

As the case may be, you may be entitled to access your personal data and request the modification or deletion thereof. To exercise these rights, please send us a written and signed request, together with a copy of your identity card or other document that proves that you are the owner of the relevant data to the attention of the Data Protection Officer, at the address indicated above.

As the case may be, you may have agreed that members of the group Degroof Petercam may contact you for marketing purposes, via e-mail or via any other means of communication in order to bring certain products and services in which we think you may be interested to your attention.

In such case, if at any time you wish to oppose to the future processing of your personal data for direct marketing at any time, free of charge and without having to provide a justification by contacting us via the Data Protection Officer, preferably via our address 12 rue Eugène Ruppert, L-2453 Luxembourg.


Links to other websites

This Website may contain links to other websites which are controlled or made available by third parties. Bank Degroof Petercam Luxembourg shall not be liable in any case for the processing of personal data and the privacy practices of these other websites. Bank Degroof Petercam Luxembourg encourages you to read the policy on privacy and personal data protection applicable to these other websites before providing any personal data.